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Supporting Just Eat Takeaway.com’s carbon reduction journey

3Keel worked with global online food delivery company Just Eat Takeaway.com to understand the climate impact of its business and identify options for reducing emissions.

Just Eat Takeaway.com (JET) is one of the leading glob­al online food deliv­ery mar­ket­places, partnering with over 600,000 restaurants, operating in 20 countries and delivering over one billion orders in 2021. As part of their responsible business and sustainability ambition, JET is committed to reduce its scope 1 and 2 emissions to zero by 2030 and is developing a plan to reduce their wider supply chain emissions.

For the second year running, JET approached 3Keel for support in quantifying its emissions, which would be disclosed through CDP and independently verified, as well as identifying emissions hotspots within their value chain.

The project involved an assessment of JET’s scope 1, 2 and 3 greenhouse gas emissions, which mostly arise from deliveries to customers, plus beyond-value-chain emissions associated with restaurant delivery of orders, food and packaging. In addition, we provided advice on scope 1 and 2 emissions reductions, to support JET’s progress towards their target of eliminating scope 1 and 2 emissions by 2030.

The greenhouse gas assessment included scoping of the business to identify emissions sources. This was followed by stakeholder meetings to discuss data collection mechanisms, which resulted in primary and secondary data collection within the business. Using this data, JET’s emissions were quantified and reported, alongside an extensive methodology report.

JET’s emissions footprint was independently verified through a limited assurance process. We worked with the Responsible Business & Sustainability team at JET to achieve these steps, and coordinated data collection from teams across JET’s global business.

This gave JET a clear understanding of the sources of greenhouse gas emissions in its business, enabling implementation of an emissions reduction strategy.

“Conducting our carbon footprint calculation has been essential to understanding our environmental impact and setting a net zero target for our direct emissions. The 3Keel team have diligently taken into consideration our marketplace business model and helped us align our reporting with the GHG protocol”


Jaz Rabadia, Head of Responsible Business & Sustainability

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